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Have questions about Easy Batch AI? We're here to help! Reach out to us using any of the methods below.
General Support
Technical Issues
Business Inquiries
Response Time
We typically respond within 24 hours during business days.
Frequently Asked Questions
How do credits work?
Credits are used to pay for AI processing. The cost depends on the model used and the amount of data processed.
What file formats are supported?
We support CSV and Excel files (.xlsx, .xls). Files should be properly formatted with headers.
Is my data secure?
Yes, all files are processed securely and automatically deleted after processing is complete.
Can I get a refund?
Credits are generally non-refundable, but we'll review cases where processing failed due to our system issues.